Your Trust, Our Priority
We're more than just an insurance claims management company. We're your partners in securing fair settlements, committed to guiding you through the complex claims process with expertise and care.
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Expert Claims Management
Dedicated to securing the settlement you deserve
About Insurance Claims Specialists Group
Founded in 1999, Insurance Claims Specialists Group (ICSG) has grown from a small regional practice to become one of the UK's most trusted insurance claims management companies. Our journey began with a simple mission: to level the playing field between policyholders and insurance companies.
Over the past 25 years, we have successfully managed over 500,000 claims, securing more than £2 billion in settlements for our clients. Our approach combines deep industry knowledge, cutting-edge technology, and unwavering commitment to client success.
We understand that dealing with an insurance claim can be one of life's most stressful experiences. Whether it's damage to your home, business interruption, or a personal injury claim, our team of qualified loss assessors and claims specialists work tirelessly to ensure you receive the full compensation you're entitled to.
Our Mission
To ensure every client receives fair, fast, and maximum settlements while reducing the stress of the claims process.
Our Values
Integrity, transparency, expertise, and unwavering commitment to our clients' best interests above all else.
What Sets Us Apart
Expert & Accredited
Our team consists of licensed professionals and members of industry associations dedicated to excellence in claims management.
No Win, No Fee
We only get paid when we successfully secure your settlement, aligning our interests with yours.
Advanced Technology
Cutting-edge claims management software and digital evidence collection tools for faster processing.
National Coverage
With offices across the UK and a network of expert assessors, we provide nationwide coverage.
Industry Recognition
Why Choose Our Claims Management Company?
With over 25 years of experience, we've built our reputation on trust, reliability, and exceptional results. Our team of licensed professionals is committed to securing the maximum settlement for your claim.
Expert Guidance
Licensed loss assessors and claims specialists who understand insurance law and provide personalized recommendations for your specific situation.
Proven Track Record
Award-winning service with a 98.5% success rate in securing settlements 30-40% higher than clients who handle claims alone.
24/7 Support
Round-the-clock emergency claims support and dedicated account management throughout your entire claims journey.
25+ Years
of Excellence
Success Stories
Real cases where our expertise made the difference
Major Fire Damage Claim
Successfully negotiated full settlement for commercial property fire damage including business interruption costs.
Flood Damage Settlement
Secured comprehensive settlement for residential flood damage, including alternative accommodation costs.
Business Interruption Claim
Complex business interruption claim following cyber attack, resulting in maximum policy settlement.
Ready to Start Your Claim?
Don't let insurance companies undervalue your claim. Get expert help and secure the settlement you deserve.